- Turn off your computer completely
- Use a different computer to change the passwords of all your credit cards and banks
- Put a freeze on any compromised credit cards
- Keep an eye out for any fraudulent charges
- Call the fraud department for any investment accounts
- Put a freeze on your credit by calling all 3 credit bureaus
- Call your ISP to get a replacement router
- Take your compromised computer to a reliable computer store to get it cleaned of any viruses
If you suspect that your computer has been hacked, it’s important to take immediate action. This situation arises when you believe that someone has gained unauthorized access to the files and information on your computer. Hackers can potentially access any saved passwords you have stored in your web browser, as well as any files that may contain your personally identifiable information, such as your social security number.
Here are the steps you should take if you suspect your computer has been compromised:
1. Turn off your computer completely: This will help prevent any further unauthorized access and limit potential damage. Make sure to unplug the ethernet cord, unplug, and/or shut computer down completely (you can do this by holding down the power button for about 10 sec).
2. Use a different computer to change passwords: As a precautionary measure, use a different device to change the passwords of all your credit cards and banks. This will help secure your financial accounts and prevent unauthorized transactions.
3. Put a freeze on any compromised credit cards: Contact your credit card companies and inform them of the potential breach. They can put a freeze on your compromised cards, preventing any fraudulent charges.
4. Keep an eye out for fraudulent charges: Regularly monitor your bank and credit card statements for any suspicious or unauthorized transactions. If you notice any, report them immediately to your bank or credit card provider.
5. Call the fraud department for any investments: If you have investments, contact the fraud department of your financial institution to report the potential breach. They can guide you on the necessary steps to protect your investments and prevent any unauthorized access.
6. Put a freeze on your credit: Contact all three credit bureaus – Equifax, Experian, and TransUnion – to put a freeze on your credit. This will make it more difficult for hackers to open new accounts or loans in your name.
7. Call your Internet Service Provider (ISP): Inform your ISP about the potential breach and request a replacement router. This will help ensure that your network is secure and prevent any further unauthorized access.
8. Take your compromised computer to a reliable computer store: It’s important to have your computer professionally cleaned of any viruses or malware. Take it to a trusted computer store or contact a reputable computer technician to thoroughly scan and remove any malicious software.
Remember, taking immediate action is crucial when you suspect your computer has been hacked. Waiting can allow hackers to financially harm you or further compromise your personal information. By following these steps, you can minimize the potential damage and regain control of your computer and online accounts.
